Privacy Policy

Last updated: January 7, 2026

Introduction

Bacano Systems LLC, doing business as Dealership Workflow ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We may collect the following types of information:

  • Name and contact information (email, phone number)
  • Vehicle purchase and financing details
  • Documents uploaded to our platform
  • Usage data and analytics

How We Use Your Information

We use your information to:

  • Provide and improve our dealership workflow services
  • Send transactional communications (e.g., finance menu links)
  • Respond to your inquiries and support requests
  • Comply with legal obligations

SMS/Text Messaging

You may choose to receive SMS/text messages containing links to view your finance menu and related documents. Receiving text messages is optional and not required to use our services or complete your vehicle purchase.

To receive text messages, you must provide explicit consent by confirming the "Send SMS" option when your finance manager prepares your finance menu. You may decline text messages and still receive documents via email.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of future messages. Reply HELP for assistance.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Dealerships using our platform may have their own data retention policies.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Bacano Systems LLC dba Dealership Workflow
Email: support@dealershipworkflow.com
Phone: (816) 738-3416

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.