Deal mistake checks for car dealerships

What deal mistakes does D.E.A.D. catch?

D.E.A.D. catches odometer and VIN mistakes between the bill of sale, the deal and the checklist.

• Odometer mismatch

  Bill of sale miles that don’t match the accurate-miles line for the sold car, trade 1 or trade 2. One mile off counts.

• VIN mismatch

  A bill of sale VIN that doesn’t match the deal’s VIN, compared on all 17 characters.

• Blank miles

  A miles line left empty for the sold car, or for a trade the deal has.

• Round trade miles

  Trade miles that end in an exact thousand, like 181,000, which usually means a guess.

• Inventory miles

  Sold miles that aren’t higher than the miles recorded when the car was looked up in inventory, or a car that wasn’t found in inventory.

When does the check run, and what happens when it finds a mistake?

The check runs when the signed packet is uploaded, when a miles line is saved, and again before documents are sent for signature or printed.

A mistake opens a popup that can’t be closed until it is answered. It shows the deal’s value next to the bill of sale value, with two buttons: “Error understood — I’m going to fix this” and “Error accepted — move forward”. A red bar stays on the deal until every error is answered, and an error clears on its own once the numbers match.

With blocking on, sends, prints and most deal changes wait until the error is fixed or accepted. The miles lines and deal notes stay open so the fix can be made. A store can start in watch mode, where errors are logged but nothing is shown or blocked.